We aim to make any adjustments that may reasonably be required to accommodate these needs. Examples of reasonable adjustments we can make include:
arranging for an infra-red hearing loop to be available on the day of a court hearing
enlarging a document for a person with a vision impairment
providing documents in alternative formats for people who are blind
transferring court proceedings to an accessible courtroom for a person with a mobility impairment
serving a client with a hearing impairment in a quiet public location
explaining information in plain English and asking for feedback from a client with an intellectual disability to ensure their understanding.
We will endeavour to tailor our adjustments to suit the individual as we appreciate that each person will require different assistance. Not every request for an adjustment from a client with a disability will be reasonable. However, we will consider all adjustments requested and consult with a manager before refusal.
To ascertain if an adjustment is reasonable we will:
We cannot not:
You can download, fill in and submit a Request for Court assistance form to let the the Court know what access you require and what support you intend bringing to a particular hearing.
If you are deaf or have a hearing impairment, call
133 677 to contact us through the
National Relay Service.
For more information: